Help with ZEALO.

Complete the in-app setup with the goals, schedule, experience level, and equipment you want ZEALO to use. You can then start a workout from a plan or use the workout logger directly. Review your settings whenever your schedule or equipment changes.

No. The free workout logger and deterministic plans remain available without a Premium entitlement.

Start a session, choose or add exercises, and record each completed set. Enter the values that apply to the exercise, such as weight, reps, time, or distance, then end the session when you are finished so it is added to your history.

Use the edit controls available on the workout or its sets. Check the updated entry before leaving the screen. If an edit does not persist, follow the troubleshooting steps below before sending support the affected workout date.

A plan organizes scheduled sessions and progression. The logger records what you actually complete. You can keep using the logger even when you are not following a program.

StoreKit entitlement state controls Premium access. Without an active entitlement, ZEALO keeps the free logger and deterministic plans available. Your existing workout history is not deleted because Premium lapses.

• Adapt applies the proposed adjustment to the plan.
• Why shows the reason and context behind the recommendation before you decide.
• Hold keeps the current plan unchanged for now.

This Path A flow keeps the choice with you. Review the proposed change and use Hold whenever you do not want it applied.

Premium AI fails closed: it is not presented as available without the required entitlement or service response. ZEALO falls back to deterministic behavior where a deterministic option is available.

Apple StoreKit is the source of truth. ZEALO checks the current App Store entitlement associated with your Apple ID and unlocks Premium only when that entitlement is valid.

No. A Premium lapse changes access to Premium features; it does not delete your workout history. The free logger and deterministic plans remain available.

Current prices, currencies, taxes, billing periods, and any trial offer are shown by Apple in the App Store and on the in-app purchase screen. Those live terms govern; this support page does not hardcode a price or promise that a trial is available.

Apple bills the Apple ID used for the purchase. Billing history, payment method issues, refund requests, renewals, and storefront terms are handled through Apple.

Use it after reinstalling, changing devices, or when a valid purchase is not being recognized. Make sure the device is signed in to the Apple ID that made the purchase, then choose Restore Purchases in ZEALO.

Restore asks StoreKit to re-check current entitlements. It does not create a new subscription or charge you. If access still does not update, confirm the subscription in Apple ID Subscriptions and send support the App Store status without sharing payment-card details.

Open iOS Settings, select your Apple ID, then Subscriptions, and choose ZEALO. Apple shows the available plan, renewal, and cancellation controls. Deleting the app does not cancel an Apple subscription.

No. Apple Health access is optional. ZEALO can only read or write the categories you approve, and you can change those permissions later in iOS Settings or the Health app.

Confirm the relevant category is allowed for ZEALO, then reopen the app. Apple Health permissions and available data are controlled by iOS; ZEALO cannot override a denied permission.

Open iOS Settings, choose Notifications, select ZEALO, and change the permissions or alert styles you want. In-app reminder settings only work when iOS also allows the corresponding notifications.

Check notification permission, Focus settings, Scheduled Summary, and the reminder configuration in ZEALO. iOS may delay or suppress an alert according to those system settings.

ZEALO is local-first. Most workout, plan, profile, and settings data is stored on your device. Optional iCloud backup can place supported records in your private iCloud database when you enable it.

Apple Health physiology data is not included in ZEALO's iCloud backup. Review the backup controls in the app and the Privacy Policy before relying on a backup or moving devices.

Treat reinstalling as a last step. Because the app is local-first, uninstalling can remove on-device data that has not been backed up or exported. Verify any optional iCloud backup or export you rely on before deleting the app.

1. Finish or save any active workout, then close and reopen ZEALO.
2. Install the latest ZEALO version available to you in the App Store.
3. Check internet access for App Store entitlement checks and Premium AI features.
4. Review Apple Health and notification permissions if those features are affected.
5. Use Restore Purchases if Premium access does not match Apple ID Subscriptions.
6. Confirm iCloud is available if an optional backup or restore is affected.

Include your ZEALO app version, iOS version, device model, the steps that led to the issue, what you expected, what happened, and a screenshot if it contains no information you do not want to email. Do not send passwords or full payment details.